Have your client look directly ahead so their eye is in a natural position and lower lid is in a neutral position similar to when the eye is closed.
Line up the eye pad so all the lower lashes are covered and gently press onto client’s lower eye area, careful not to touch the conjunctiva (waterline) of the client. If there are stubborn lower lashes that will not stay under the pad, try re-applying or paper tape can be used to isolate remaining lashes.
Have client close their eyes. Their upper lashes should lay comfortably and naturally over the pad. Adjust inner and outer corners of the pad as needed.